Upwork pricing: How much does it cost to hire with them?

Published on
Aug 12, 2024
Written by
Lisa Dahlgren
EDITED by
Maria del Mar Agudelo
Read time
4 Minutes
Category
Transparency Research

While Upwork publicly lists its pricing structure for freelancers, the long-term costs for businesses can be substantial. Upwork connects businesses with independent professionals for various projects, but the overall transparency and cumulative costs often leave businesses looking for more cost-effective solutions. 

As an end-to-end solution committed to transparency, Teilur Talent believes it is critical to understand how much a client pays and how much a developer keeps of that payment. This article aims to dissect Upwork's pricing model, and provide insights on how Teilur Talent's transparent pricing model can be a great alternative for companies seeking a partner in international tech recruiting.

Upwork Pricing for Companies in the U.S.

Upwork employs a fee structure that includes various charges for both freelancers and agencies:

  • Freelancer Service Fees: Freelancers pay a 10% service fee on their earnings. For example, if a freelancer earns $500, they pay $50 in fees, resulting in a net earning of $450.
  • Agency Service Fees: Agencies also pay a 10% service fee on contracts.
  • Project Pricing: Projects and prices are set by the clients who need the services, and freelancers can make counteroffers. This dynamic can result in a wide range of pricing, from as low as $5 per hour to over $130 per hour for software development.
  • Exceptions: Upwork offers various specialized fee structures for different contract types, sometimes providing reduced or zero fees:some text
    • Upwork Payroll: Freelancers paid through Upwork Payroll are managed by a third-party staffing firm, exempting them from the standard 10% service fee.
    • Any Hire Contracts: If a client hires a freelancer they found outside Upwork, or converts an existing Upwork freelancer to a direct hire, these contracts can have negotiated fees and may not incur the typical 10% charge.
    • Direct Contracts: These involve clients without Upwork accounts but who pay through Upwork, incurring a reduced 5% service fee instead of the usual 10%.
    • Bring Your Own (BYO) Contracts: Freelancers who bring their clients to Upwork can benefit from a 0% service fee or the standard 10% rate, depending on the specific arrangement.

These fees can add up, making financial planning more complex for businesses. For instance, hiring a freelancer at $22.22 per hour results in a 10% fee of $2.22 per hour. If the freelancer works 12 hours, the client is charged $266.64, with the freelancer earning $239.98 after fees. This example highlights the potential financial impact of Upwork pricing.

Moreover, the flexibility in project pricing can lead to significant variations, with hourly rates for software development often exceeding $130. This variability requires careful budget management and may pose challenges for companies seeking consistent and predictable costs.

In comparison, Teilur Talent offers detailed pricing breakdowns and utilizes a transparent rate policy, ensuring clients are fully informed about their expenses. By providing clear insights into all associated costs, Teilur Talent helps businesses manage their budgets more effectively and avoid unexpected financial burdens.

Upwork Pricing Review

A review on Product Review highlights the high-quality service provided by Upwork but also mentions the high cost associated with their platform. An anonymous client reported issues with freelancer reliability and lack of support from Upwork's team, resulting in lost time and money. The client expressed frustration with the lack of protection and support, illustrating the financial risks involved. In contrast, Teilur Talent's pricing is affordable and transparent. For example, a mid-level developer costs $5,000 per month, which translates to $60,000 annually. This significant cost difference underscores the value Teilur Talent offers through its commitment to pricing transparency and cost efficiency.

Upwork Pricing Review

Another review on G2 praises Upwork for its selection of contractors and ability to handle both short-term and long-term projects. However, it also notes the unpredictability of contractor availability and the necessity of verifying the quality of work through samples. While Upwork provides access to a global talent pool, these reviews highlight the importance of transparent pricing and reliable support, areas where Teilur Talent excels.

Upwork Pricing Reviews

Our Thoughts on the Pricing Structure of Upwork

Reflecting on the experiences shared in reviews, Upwork's pricing structure and operational practices come into question. One review highlighted significant financial losses due to unreliable freelancers and insufficient support from Upwork. Another review appreciated the platform's range of contractors but noted the challenge of ensuring consistent quality and availability.

Teilur Talent distinguishes itself by offering not only competitive pricing but also a commitment to flexibility, transparency, and direct communication. Teilur Talent’s transparent pricing structure outlines all costs upfront, ensuring clients can plan their budgets without fear of hidden fees or unexpected charges. This approach not only builds trust but also ensures that clients receive high-quality service and support throughout their engagement.

How Transparent Rate Pricing Works

At Teilur Talent, we believe in full transparency in our pricing. Our transparent rate pricing model means that clients are fully aware of all costs involved in hiring tech talent. By providing detailed cost breakdowns and clear information about fees and salaries, we ensure there are no surprises. This approach not only helps businesses budget more effectively but also fosters a trusting relationship between Teilur Talent and our clients.

Transparent rate pricing is pivotal in fostering trust and fairness in remote recruiting. Teilur Talent champions this approach, which is structured around two essential pillars:

  1. Transparency Before Interaction:
    • Payments distribution between the company and talent is openly shared, ensuring clients understand how their money is allocated.
    • Teilur Talent guarantees that no more than 20% of a client's payment is retained by the company, ensuring the majority goes directly to the talent.
  2. Clarity in Expected Rates:
    • Potential clients have a clear understanding of service rates before engagement, which helps in making informed decisions.
    • Teilur Talent disrupts industry norms by offering clear expected salaries or ranges on the website, providing transparency that is often lacking in the market.

Learn more about: What is Transparent Rate Pricing?

Conclusion

While both Upwork and Teilur Talent offer valuable services in tech talent outsourcing, client experiences highlight critical areas for improvement in Upwork's transparency and cost management. Teilur Talent emerges as the superior alternative, embodying the principles of clarity, efficiency, and predictability in every client interaction. If pricing transparency is important for you, consider a company that has transparent rate policies. 

Explore our transparent pricing model with our price calculator below and see how you can benefit from our services.

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Client Reviews

Teilur Talent
Madhulika Sharma
At Teilur, Inc, we are committed to accuracy and fairness in all our content. Our discussions and comparisons, particularly those concerning other businesses in the recruitment industry, are grounded in the best interpretations made by our dedicated staff, based on publicly available information. We hold a deep respect for the unique qualities of each organization within our field and strive to offer valuable insights rooted in our core beliefs about the recruitment industry's workings. If you encounter any factual inaccuracies in our content, we encourage you to reach out to us at content-research@teilurtalent.com with the specific URL in question. Your feedback is invaluable, and we are committed to reviewing and addressing your concerns.

Got questions? We've got answers.

1

How is Teilur Talent different from other tech recruiting companies in LATAM?

At Teilur Talent, we take a mission-focused approach to recruiting, ensuring that our candidates are aligned with your company's vision and goals. Unlike other tech recruiting companies in LATAM, who may focus solely on technical skills, we prioritize the cultural fit and dedication of our team members to your company. For this reason, we do not support project contractor or freelancer roles. Instead, we focus on fully devoted team members who will help you achieve long-term success. If you are looking for freelancers to complete one-off projects, you probably are better off going to companies like fiver.com, toptal.com or upwork.com.

2

How does Teilur Talent attract and retain the best talent compared to other companies?

At Teilur Talent, we offer our candidates competitive salaries that are 2x to 3x higher than what tech companies would pay locally. This allows us to attract top talent and retain highly motivated and loyal team members. Additionally, we focus on finding candidates whose values align with the purpose, visoin, and mission of our clients. This approach ensures that our engineers and tech talent are not just coding and completing task—rather, they become part of a greater purpose, which gives them meaning and helps us attract and retain the best talent.

3

What are the typical tech roles that Teilur Talent recruits for?

At Teilur Talent, we specialize in recruiting for a wide range of tech roles that are typically in high demand. These include positions such as DevOps engineers, QA analysts and engineers, back-end and front-end developers, data scientists, product managers, business developers, and technical sales positions. Essentially, we recruit for most roles that are needed in B2B and B2C tech-focused businesses.

4

What are Teilur Talent's fees and pricing structure?

At Teilur Talent, we believe in transparency. We charge a flat rate fee of 20% of what the client pays. This way, our clients know exactly what they are paying for and how much the candidate gets. As an example: If a client hires a software engineer for $60,000 per year ($5,000 per month), Teilur's monthly fee would be $1,000 (20% of $5,000). We don't believe in hidden fees or unwanted surprises, so we disclose all costs upfront to both candidates hired and companies. When exploring other alternatives, make sure they are transparent about their pricing. We believe this is paramount for the benefit of all parties involved in this new era of remote work.

5

What is the candidate screening process at Teilur Talent, and how do you ensure a good fit for my company?

At Teilur Talent, we take candidate screening very seriously. We use a multi-layered approach to find the best candidates for our clients, starting with screening thousands of candidates from our internal and proprietary networks. We leverage AI technology to assess whether a candidate matches the technical skills required for a given job opening. We also perform additional personal evaluations to ensure that the candidate has the soft skills, culture fit, and English language skills required to excel in their new role. Our rigorous screening process ensures that only the best candidates make it through to our clients, saving them time and helping them find the best talent for their teams.